Outsourcing your IT administration and maintenance is like using electricity - you don't need or want to manage the power station - you just want to flick on a switch when you want. All IT infrastructure requires maintenance, and users require access and functionality in order to perform their daily tasks.
- Reduces Cost - The direct and indirect cost of an internal, dedicated internal resource management infrastructure is generally 25% to 30% higher than Outsourcing.
- Increased Staff Productivity- Internal resources can only address one requirement at a time. Hence two, three, four or even more concurrent requirements lead to lower productivity for users and eventually you run out of hands.
- Reporting - Quality outsourcing companies provide detailed reports on all network activity, giving management the information it needs to make informed IT decisions.
- Increased ROI - You receive lots of technical expertise for less than the cost of one employee.
- Training - Staff training requirements often aren't noticed or addressed. Outsourcing companies spend thousands of dollars a month on specialised training to ensure our Engineers skills are up to date.
- Emotional Connection vs. Independent Reporting - An Outsourcing company will give you an independent report on the best business practices for your company.
- Faster Response Times - Networks are monitored in real time and issues are identified and addressed as they arise.
- Increased Network Stability, Reduced Unexpected Issues - Pre-emptive maintenance is one of the key factors of healthy infrastructure; however these "menial" monthly tasks are traditionally the first to be dropped when internal teams are concentrating on core activities.
- Complete Transparent Reporting on all Activities - A report is produced for every job completed. These reports are transferred to a monthly report which provides invaluable information on the network and provides a basis from which strategic decisions can be made on future requirements.
- Increased Technical Resources - Outsourcing provides increased resources both in actual numbers of people available to manage multiple concurrent requirements, but also in specialist technical certifications.
Outsourcing your IT administration and maintenance is like using electricity - you don't need or want to manage the power station - you just want to flick on a switch when you want. All IT infrastructure requires maintenance, and users require access and functionality in order to perform their daily tasks.